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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Phillips

March 7, 2025

5  out of  5
rating by Barbara Phillips
"Isaiah has been helping us through several issues in tha last few months. It has been my pleasure to work with him. I thought Cat would be hard to replace, when she retired. Mr. Severn my hat is off to you. You did it. Thanks, Jay and Barb Phillips."
We responded:
"Thank you, Jay and Barb, for your kind words and for taking the time to share your experience. It's wonderful to hear that Isaiah has been able to assist you effectively with your needs. We understand how important it is to have someone you can rely on, especially after Cat's retirement. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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William Harley

February 27, 2025

5  out of  5
rating by William Harley
"Isaiah was a terrific help in getting me an auto quote quickly and ensuring I understood each aspect of the coverage and policy. He made a typically painful experience very easy!"
We responded:
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Isaiah was able to assist you efficiently and make the process smooth. We strive to provide clear and helpful service, and it's great to know Isaiah delivered on that promise. Your feedback is greatly appreciated."
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Rebecca Rizzo

February 17, 2025

5  out of  5
rating by Rebecca Rizzo
"Isaiah was very friendly and easy to work with. I enjoyed working with him. :)"
We responded:
"Thank you, Rebecca, for sharing your experience with Isaiah. It's wonderful to hear that you found him friendly and easy to work with. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Pat Becker

February 4, 2025

5  out of  5
rating by Pat Becker
"I m so proud to be a State Farm customer. It's comforting to know that I have people like Isaiah Lawson working hard to help me do online services easier and effectively. Great job Isaiah !!! Thank you 😊 for your patience and support. Have an awesome day."
We responded:
"Thank you for trusting us with your insurance. We look forward to a great relationship!"
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Heather Norlander

January 31, 2025

5  out of  5
rating by Heather Norlander
"Isaiah was very responsive and thoroughly answered all of my questions! A very pleasant experience!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Isaiah! Isaiah always goes the extra mile to provide you with the customer care that you deserve, Heather! It is our pleasure to be able to assist you with any of your insurance questions or needs, Heather!"
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Kishor Kumar Reddy

January 31, 2025

5  out of  5
rating by Kishor Kumar Reddy
"This insurance farm is one of the best. Their customer interaction is so smooth. Very grateful to Isaiah Lawson for his timely help."
We responded:
"Thank you for the wonderful 5 star review! We strive to go the extra mile to provide you with the customer service that you deserve and it is always our pleasure to be able to assist you with any of your insurance needs!"
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Tonya Allen

January 24, 2025

5  out of  5
rating by Tonya Allen
"State Farm Severn Thomas crew are very nice, always there to help in your questions and answers. They follow up on anything. Call you back in a quick time. And easy to talk to. Thank you Tonya Sllen"
We responded:
"Thank you, Tonya for your wonderful review and for giving us a 5-star rating! We're thrilled to hear that you find our team at Severn Thomas - State Farm Insurance Agent helpful and easy to talk to. It's our goal to provide prompt and friendly service, and we're glad to know we're meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!"
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L Reed

January 17, 2025

5  out of  5
rating by L Reed
"Great experience working with Isaiah. Very helpful and knowledgeable, helped me get a lower rate than my previous provider. Great to work with if you need to switch!!"
We responded:
"Thank you for sharing your positive experience with Isaiah. It's wonderful to hear that he was able to assist you in finding a lower rate and provide the support you needed during your switch. We appreciate your feedback and are glad to have you with us. If there's anything else we can do for you, please let us know."
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Gabe Kilburn

January 17, 2025

5  out of  5
rating by Gabe Kilburn
"Great kind easy to talk to they do great at explaining things if you don't understand willing to help with whatever. Great experience kind people"
We responded:
"Thank you, Gabe, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you effectively and make everything clear. We're committed to providing helpful and friendly service, and your feedback is greatly appreciated."
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Kane Anthony Rust

January 15, 2025

5  out of  5
rating by Kane Anthony Rust
"Set up my auto-insurance for the first time through this office and found Isaiah to be extremely helpful in setting up my insurance and ensuring I got the insurance that suited my situation the best."
We responded:
"Thank you, Kane, for sharing your experience with us. It's wonderful to hear that Isaiah was able to assist you effectively in setting up your auto insurance. We always aim to provide personalized service that meets our clients' needs, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Ireland Streeter

January 1, 2025

5  out of  5
rating by Ireland Streeter
"Isaiah Lawson was very helpful when I was looking for renters insurance, get gave me tons of information and was very patient!"
We responded:
"Thank you, Ireland for sharing your positive experience with Isaiah! It's wonderful to hear that he provided you with all the information you needed and was patient throughout the process. "
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Charlene Opheim

December 31, 2024

5  out of  5
rating by Charlene Opheim
"Severn Thomascis a great agent. He helped me with my life insurance."
We responded:
"Thank you, Charlene for the fantastic review! I am so happy that I was able to assist you with your life insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Sydney Maire

December 31, 2024

5  out of  5
rating by Sydney Maire
"Isaiah L has been very helpful and informative with all insurance information and answering questions I have! Very kind and helpful."
We responded:
"Thank you, Sydney for sharing your positive experience with Isaiah L! It's wonderful to hear that he has been helpful and informative with your insurance needs. Your feedback is greatly appreciated and will be shared with Isaiah and the team. We're committed to providing excellent service and are thrilled to have met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Abigail Donovan

December 31, 2024

5  out of  5
rating by Abigail Donovan
"Isaiah is very knowledgeable and helped me tons with understanding renters insurance! Very good service."
We responded:
"Thank you, Abigail for sharing your experience! It's fantastic to hear that Isaiah was able to assist you with understanding renters insurance and that you received very good service. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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shuo

December 21, 2024

5  out of  5
rating by shuo
"Isaiah is very nice and patient. He thoroughly explained the details of the insurance options to me over the phone, ensuring I could make an informed decision that suited my needs. He even stayed late after his work hours to assist me when I was purchasing a car, which I greatly appreciated. The only drawback was that State Farm insurance couldn't take effect on the same day when I tried to purchase it through the link he provided."
We responded:
"Thank you so much for sharing your experience with Isaiah! It's wonderful to hear how he went above and beyond to assist you, even staying late to ensure you had the support you needed. We appreciate your feedback regarding the timing of the insurance activation and will look into ways to improve this aspect. Your insights are invaluable to us!"
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Mitch Gould

December 9, 2024

5  out of  5
rating by Mitch Gould
"Prompt, friendly, competant service on polices that saved us real money!"
We responded:
"Thank you, Mitch! It's fantastic to hear that the service was prompt, friendly, and competent, and that the policies provided real savings. Your feedback is greatly appreciated and motivates us to keep delivering excellent service!"
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Reiley Reichhuber

November 27, 2024

5  out of  5
rating by Reiley Reichhuber
"Great customer service and explain things very well. They were able to give me the best rate out of all the quotes I got!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the customer service and clear explanations made a positive impact. We're delighted to have provided you with a competitive rate!"
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Cody Smart

November 25, 2024

5  out of  5
rating by Cody Smart
"Switching to State Farm couldn’t have gone easier. Isaiah did a great job clearly explaining how my previous coverage compared and let me decide if I wanted to switch. There was zero pressure. And I’m saving money now."
We responded:
"Thank you so much for sharing your experience, Cody! It's fantastic to hear that Isaiah made the transition smooth and pressure-free for you. We're delighted that you're saving money with us!"
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Andrew Greco

November 19, 2024

5  out of  5
rating by Andrew Greco
"Knowledgeable and helpful to save me money. Isaiah was very polite as well."
We responded:
"Thank you for sharing your experience, Andrew! It's fantastic to hear that Isaiah was able to assist you in saving money and that you found the service knowledgeable and polite. We appreciate your feedback!"
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Tina Dextor

November 15, 2024

5  out of  5
rating by Tina Dextor
"Love this guy's connen help me with so much there eazy to talk too. Good people. lovT"
We responded:
"Thank you so much, Tina! It's wonderful to hear that you find the team easy to talk to and helpful. We're here to make things as smooth as possible for you. Your kind words mean a lot to us!"
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John Smith

October 22, 2024

5  out of  5
rating by John Smith
"I recently Worked with Isaiah - State Farm Insurance Agent out of Philomath OR. I had been over 12 years with Allstate Insurance, and they have treated me very well, but were expensive. I Insure Two Cars – Full coverage Auto Insurance, Homeowners Ins, Rental Dwelling Ins (3 houses), and Personal Liability Umbrella Ins. Isaiah and I went through my Policies together and he worked up Quotes that beat Allstate's existing policies. I am 65+ years old, and Isaiah is one of the finest young Insurance Agents I have met. He is very polite, professional, honest, knowledgeable, thorough, and efficient. I would highly recommend him as your Insurance Agent."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Isaiah was able to provide you with better quotes and exceptional service. We truly appreciate your recommendation and are delighted to have you with us. Your kind words about Isaiah's professionalism and dedication mean a lot!"
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Jeri Bennett

October 10, 2024

5  out of  5
rating by Jeri Bennett
"I have had occassion to find cheaper/matching coverage this year for home and car in Oregon. Thus the very first response in the state was Isaiah from Severn Thomas State Farm This human was completely professional, attended to all of my questions, honored time lines that I asked for and timely in all responses I was unable to complete the entire process and sadly his bid did not work for my income. That said I had to reach out to my agents office for answers at a time when I was about to renew If u need a great agent please contact Isaiah, Severn Thomas State Farm. He will work hard to make your needs happen"
We responded:
"Thank you so much for sharing your experience, Jeri! It's wonderful to hear that Isaiah provided professional and timely service, attending to all your questions and respecting your timelines. We're sorry to hear that the bid didn't work out for your income, but we're glad you found value in the assistance provided. If you ever need help in the future, don't hesitate to reach out. Isaiah and the team are always here to support you!"
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Tasmin Pomeroy

September 27, 2024

5  out of  5
rating by Tasmin Pomeroy
"Isaiah was fantastic and very thorough while preparing our quote. And he was able to save us a ton on our auto and homeowners. He took the time to make sure I understood all the different coverage areas and what the price differences would be if I lowered or raised each coverage, making sure I got what we needed while still being in the price range that we can afford."
We responded:
"Thank you so much for sharing your experience, Tasmin! It's wonderful to hear that Isaiah was able to help you save on both your auto and homeowners insurance. Taking the time to explain the different coverage options and their costs is something we always strive for. We're delighted to know you found the right coverage within your budget!"
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Edward Martinez

September 20, 2024

5  out of  5
rating by Edward Martinez
"Great service, great rates, awesome staff!"
We responded:
"Thank you so much, Edward! We're delighted to hear that you enjoyed our service, rates, and staff. Your feedback means a lot to us and we look forward to continuing to meet your insurance needs!"
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Kirstin and Dennis

August 21, 2024

5  out of  5
rating by Kirstin and Dennis
"We have used Severn Thomas Insurance for our insurance needs for over 5 years. Severn and his staff, Conan, Isaiah and Mollie, are all extremely helpful, professional, knowledgeable and friendly. Everyone at Severn Thomas Insurance takes the extra time needed to listen to our questions and needs and to help us not only find the best coverage but to solve any issues that have occured. Thank you Severn, Conan, Isaiah and Mollie!"
We responded:
"Thank you so much for your kind words and for being with us for over 5 years! We're delighted to hear that you find our team—Conan, Isaiah, and Mollie—helpful, professional, knowledgeable, and friendly. Taking the extra time to listen and address your needs is something we truly value. Your appreciation means a lot to us!"