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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L Reed

L Reed

January 17, 2025

5  out of  5
rating by L Reed
"Great experience working with Isaiah. Very helpful and knowledgeable, helped me get a lower rate than my previous provider. Great to work with if you need to switch!!"
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Gabe Kilburn

January 17, 2025

5  out of  5
rating by Gabe Kilburn
"Great kind easy to talk to they do great at explaining things if you don't understand willing to help with whatever. Great experience kind people"
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Kane Anthony Rust

January 15, 2025

5  out of  5
rating by Kane Anthony Rust
"Set up my auto-insurance for the first time through this office and found Isaiah to be extremely helpful in setting up my insurance and ensuring I got the insurance that suited my situation the best."
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Ireland Streeter

January 1, 2025

5  out of  5
rating by Ireland Streeter
"Isaiah Lawson was very helpful when I was looking for renters insurance, get gave me tons of information and was very patient!"
We responded:
"Thank you, Ireland for sharing your positive experience with Isaiah! It's wonderful to hear that he provided you with all the information you needed and was patient throughout the process. "
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Charlene Opheim

December 31, 2024

5  out of  5
rating by Charlene Opheim
"Severn Thomascis a great agent. He helped me with my life insurance."
We responded:
"Thank you, Charlene for the fantastic review! I am so happy that I was able to assist you with your life insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Sydney Maire

December 31, 2024

5  out of  5
rating by Sydney Maire
"Isaiah L has been very helpful and informative with all insurance information and answering questions I have! Very kind and helpful."
We responded:
"Thank you, Sydney for sharing your positive experience with Isaiah L! It's wonderful to hear that he has been helpful and informative with your insurance needs. Your feedback is greatly appreciated and will be shared with Isaiah and the team. We're committed to providing excellent service and are thrilled to have met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Abigail Donovan

December 31, 2024

5  out of  5
rating by Abigail Donovan
"Isaiah is very knowledgeable and helped me tons with understanding renters insurance! Very good service."
We responded:
"Thank you, Abigail for sharing your experience! It's fantastic to hear that Isaiah was able to assist you with understanding renters insurance and that you received very good service. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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shuo

December 21, 2024

5  out of  5
rating by shuo
"Isaiah is very nice and patient. He thoroughly explained the details of the insurance options to me over the phone, ensuring I could make an informed decision that suited my needs. He even stayed late after his work hours to assist me when I was purchasing a car, which I greatly appreciated. The only drawback was that State Farm insurance couldn't take effect on the same day when I tried to purchase it through the link he provided."
We responded:
"Thank you so much for sharing your experience with Isaiah! It's wonderful to hear how he went above and beyond to assist you, even staying late to ensure you had the support you needed. We appreciate your feedback regarding the timing of the insurance activation and will look into ways to improve this aspect. Your insights are invaluable to us!"
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Mitch Gould

December 9, 2024

5  out of  5
rating by Mitch Gould
"Prompt, friendly, competant service on polices that saved us real money!"
We responded:
"Thank you, Mitch! It's fantastic to hear that the service was prompt, friendly, and competent, and that the policies provided real savings. Your feedback is greatly appreciated and motivates us to keep delivering excellent service!"
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Reiley Reichhuber

November 27, 2024

5  out of  5
rating by Reiley Reichhuber
"Great customer service and explain things very well. They were able to give me the best rate out of all the quotes I got!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the customer service and clear explanations made a positive impact. We're delighted to have provided you with a competitive rate!"
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Cody Smart

November 25, 2024

5  out of  5
rating by Cody Smart
"Switching to State Farm couldn’t have gone easier. Isaiah did a great job clearly explaining how my previous coverage compared and let me decide if I wanted to switch. There was zero pressure. And I’m saving money now."
We responded:
"Thank you so much for sharing your experience, Cody! It's fantastic to hear that Isaiah made the transition smooth and pressure-free for you. We're delighted that you're saving money with us!"
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Andrew Greco

November 19, 2024

5  out of  5
rating by Andrew Greco
"Knowledgeable and helpful to save me money. Isaiah was very polite as well."
We responded:
"Thank you for sharing your experience, Andrew! It's fantastic to hear that Isaiah was able to assist you in saving money and that you found the service knowledgeable and polite. We appreciate your feedback!"
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Tina Dextor

November 15, 2024

5  out of  5
rating by Tina Dextor
"Love this guy's connen help me with so much there eazy to talk too. Good people. lovT"
We responded:
"Thank you so much, Tina! It's wonderful to hear that you find the team easy to talk to and helpful. We're here to make things as smooth as possible for you. Your kind words mean a lot to us!"
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John Smith

October 22, 2024

5  out of  5
rating by John Smith
"I recently Worked with Isaiah - State Farm Insurance Agent out of Philomath OR. I had been over 12 years with Allstate Insurance, and they have treated me very well, but were expensive. I Insure Two Cars – Full coverage Auto Insurance, Homeowners Ins, Rental Dwelling Ins (3 houses), and Personal Liability Umbrella Ins. Isaiah and I went through my Policies together and he worked up Quotes that beat Allstate's existing policies. I am 65+ years old, and Isaiah is one of the finest young Insurance Agents I have met. He is very polite, professional, honest, knowledgeable, thorough, and efficient. I would highly recommend him as your Insurance Agent."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Isaiah was able to provide you with better quotes and exceptional service. We truly appreciate your recommendation and are delighted to have you with us. Your kind words about Isaiah's professionalism and dedication mean a lot!"
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Jeri Bennett

October 10, 2024

5  out of  5
rating by Jeri Bennett
"I have had occassion to find cheaper/matching coverage this year for home and car in Oregon. Thus the very first response in the state was Isaiah from Severn Thomas State Farm This human was completely professional, attended to all of my questions, honored time lines that I asked for and timely in all responses I was unable to complete the entire process and sadly his bid did not work for my income. That said I had to reach out to my agents office for answers at a time when I was about to renew If u need a great agent please contact Isaiah, Severn Thomas State Farm. He will work hard to make your needs happen"
We responded:
"Thank you so much for sharing your experience, Jeri! It's wonderful to hear that Isaiah provided professional and timely service, attending to all your questions and respecting your timelines. We're sorry to hear that the bid didn't work out for your income, but we're glad you found value in the assistance provided. If you ever need help in the future, don't hesitate to reach out. Isaiah and the team are always here to support you!"
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Tasmin Pomeroy

September 27, 2024

5  out of  5
rating by Tasmin Pomeroy
"Isaiah was fantastic and very thorough while preparing our quote. And he was able to save us a ton on our auto and homeowners. He took the time to make sure I understood all the different coverage areas and what the price differences would be if I lowered or raised each coverage, making sure I got what we needed while still being in the price range that we can afford."
We responded:
"Thank you so much for sharing your experience, Tasmin! It's wonderful to hear that Isaiah was able to help you save on both your auto and homeowners insurance. Taking the time to explain the different coverage options and their costs is something we always strive for. We're delighted to know you found the right coverage within your budget!"
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Edward Martinez

September 20, 2024

5  out of  5
rating by Edward Martinez
"Great service, great rates, awesome staff!"
We responded:
"Thank you so much, Edward! We're delighted to hear that you enjoyed our service, rates, and staff. Your feedback means a lot to us and we look forward to continuing to meet your insurance needs!"
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Kirstin and Dennis

August 21, 2024

5  out of  5
rating by Kirstin and Dennis
"We have used Severn Thomas Insurance for our insurance needs for over 5 years. Severn and his staff, Conan, Isaiah and Mollie, are all extremely helpful, professional, knowledgeable and friendly. Everyone at Severn Thomas Insurance takes the extra time needed to listen to our questions and needs and to help us not only find the best coverage but to solve any issues that have occured. Thank you Severn, Conan, Isaiah and Mollie!"
We responded:
"Thank you so much for your kind words and for being with us for over 5 years! We're delighted to hear that you find our team—Conan, Isaiah, and Mollie—helpful, professional, knowledgeable, and friendly. Taking the extra time to listen and address your needs is something we truly value. Your appreciation means a lot to us!"
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Drew Docter

August 20, 2024

5  out of  5
rating by Drew Docter
"I've had an exceptional experience with Severn Thomas and his team over these past 5 years I've been with them. Due to a recent move and additional financial factors, my wife and I recently switched over to a different insurer, though I have nothing but positive things to say about the service I received from Severn and team. Most recently, Isaiah helped me navigate some policy changes and claim filings, and each time we spoke he was extremely thorough, patient, and kind. I truly felt like Isaiah was looking out for our best interests and wanted me to feel confident about each component of my coverage. I can't recommend the team highly enough if you are looking for a new insurer!"
We responded:
"Thank you so much for your kind words and for being with us for the past 5 years! We're delighted to hear that you had an exceptional experience with our team. Isaiah will be thrilled to know that his efforts made a positive impact on your experience. We always strive to ensure our customers feel confident and well taken care of. Wishing you all the best with your new insurer, and remember, we're always here if you need us in the future!"
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Anne Fairbrother

April 23, 2024

5  out of  5
rating by Anne Fairbrother
"Severn provides friendly, personal service for all our insurance needs. I love that he does annual updates, explains all aspects of what goes into an insurance quote, and takes as much time as we need to answer our questions. State Farm provides good coverage at reasonable cost. You know you will be well cared for during an adverse event with Severn there to help you through the insurance claim process."
We responded:
"Anne, thank you for sharing your positive experience with Severn! We are thrilled to hear that he provides friendly and personal service, takes the time to explain all aspects of insurance, and offers good coverage at a reasonable cost. We appreciate your trust in State Farm and Severn to support you during any adverse events. Thank you for choosing us to meet your insurance needs!"
Profile photo of Evan Finley

Evan Finley

April 18, 2024

5  out of  5
rating by Evan Finley
"I had a great experience with Severn Thomas. I have been a Sate Farm customer for a long time, but then my former State Farm agent retired; I was transferred to Severn Thomas’s office because it is the closest one to where I live. I went in for an annual meeting to go over my policies and Severn was so helpful. He reiterated/explained the coverage of my policies and made affirmations and suggestions on aspects that seemed adequate or could be adjusted. He was kind, professional and not pushy. I left feeling I have a better understand of my coverage and a greater appreciation for my insurance policies."
We responded:
"Thank you, Evan for sharing your positive experience with our team! We are delighted to hear that he was able to provide you with a thorough policy review and helpful suggestions. We appreciate your kind words and are here to assist you with any insurance needs in the future."
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Mariah Rea

April 18, 2024

5  out of  5
rating by Mariah Rea
"Always great service"
We responded:
"Thank you for the kind words, Mariah! We're thrilled to hear that you always receive great service from us. Your satisfaction is our top priority. If you ever need anything, don't hesitate to reach out."
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Luke Kilburn

April 2, 2024

5  out of  5
rating by Luke Kilburn
"Very happy with all of Isaiah's efforts in all aspects he has been very diligent helping with all my insurance needs."
We responded:
"Luke, thank you so much for your kind words! It's been a pleasure assisting you with your insurance needs. If you ever need anything else, don't hesitate to reach out. Your satisfaction is our top priority!"
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Catherine Samaniego

March 8, 2024

5  out of  5
rating by Catherine Samaniego
"Amazing agent, explains every thing until I am able to understand what policy is right for me. Very nice and super sweet and easy to talk to, I tend to get nervous about question bombing but he made me feel more than comfortable to be able to learn more about my insurance. Sad I am leaving this agency but grateful in the direction they put me."
We responded:
"Catherine, thank you for your heartfelt feedback! It's been a pleasure assisting you and ensuring you understand the best policy for your needs. Your comfort and understanding are always top priorities."
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Robbie Eberhart-Garah

February 21, 2024

5  out of  5
rating by Robbie Eberhart-Garah
"Severn's been my agent off and on for the last six or seven years, and he's always been great to work with. When I switched over to different insurance for a while, he was very helpful and professional about letting me go my own way, and when I came back today, tail between my legs (having learned my lesson about something called Lemonade?), he was just as helpful and friendly getting me signed back up. Things couldn't have been easier, clearer, or quicker, he didn't try to upsell me on anything, and my car insurance wound up being about 30% lower than I expected it to be."
We responded:
"Robbie, thank you so much for your continued trust in our service! We're thrilled to have you back and glad to hear your experience was seamless. Your satisfaction is our priority, and we're always here to help. We appreciate your kind words and look forward to serving you for years to come!"