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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joleane Reichhuber

August 7, 2025

5  out of  5
rating by Joleane Reichhuber
"The level of service and professionalism you get from Severn Thomas and his staff is by far the best I have had in the 34 years that I have had car insurance. They take the time to explain your options and what the different types of coverages are. I highly recommend giving them a call and having them give you a quote today!"
We responded:
"Thank you, Joleane, for sharing your experience with us. We're delighted to hear that you found our service and professionalism to be exceptional. It's important to us that our clients fully understand their options and coverage, and we're glad we could assist you in that way. Your recommendation means a lot, and we appreciate your trust in us over the years."
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Jim Matteo

August 5, 2025

5  out of  5
rating by Jim Matteo
"We have used the insurance services of Severn Thomas the last several years and find their ease of doing business very efficient and responsiveness always prompt. Having other State Farm insurance needs in other states allows us to manage all with convenience with State Farm’s portal. Thank you."
We responded:
"Thank you, Jim, for sharing your experience with our services over the years. It's great to hear that you've found our business efficient and responsive. We're glad that the State Farm portal has made managing your insurance needs convenient across different states. Your feedback is truly appreciated, and we look forward to continuing to serve you."
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Guillermo Orange

July 29, 2025

5  out of  5
rating by Guillermo Orange
"Severn Thomas' State Farm office provides very good, timely and personable service."
We responded:
"Thank you, Guillermo, for sharing your positive experience with Severn Thomas' State Farm office. It's wonderful to hear that you found our service to be timely and personable. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Damian

July 23, 2025

1  out of  5
rating by Damian
"Don't trust State Farm, had them for years with no claims then we got hit by an uninsured motorist and filed a window chip claim and a month later all our vehicles were cancelled."
We responded:
"Hi Damian! Thank you for taking the time to leave a review. We've reviewed our records and don't see any record of you as a customer at my Agency. If you are indeed our customer, please contact us at (541) 929-2534 or support@onelocalagent.com so we can better understand your experience. If you are mistaken, please consider leaving a review for the appropriate business."
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Charles Bates

July 20, 2025

5  out of  5
rating by Charles Bates
"Sheri Swain did a great job, she covered all bases, sent a quote quickly and I'm very pleased with everything."
We responded:
"Thank you, Charles, for sharing your positive experience with Sheri Swain. It's wonderful to hear that she was thorough and prompt in providing you with a quote. Your satisfaction is very important to us, and we appreciate your feedback. If there's anything else we can assist you with, please let us know."
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Rob Siegel

July 15, 2025

5  out of  5
rating by Rob Siegel
"Fantastic! Working with our agent and staff, we were able to resolve discrepancies between old and new car insurance policy and get the best possible rate. Great job Sheri!"
We responded:
"Thank you, Rob, for sharing your experience. It's wonderful to hear that Sheri and the team were able to assist you with your car insurance. Your feedback is greatly appreciated, and we're glad to have been of service."
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Taylor Buccello

July 14, 2025

5  out of  5
rating by Taylor Buccello
"Sheri Swain is an excellent account representative! I'm moving to an area with higher insurance rates, and she worked with me to get my renter's insurance premium to the lowest it could go. Sheri was very kind to speak with on the phone, as well."
We responded:
"Thank you, Taylor, for sharing your experience with Sheri. We're glad that her kindness and expertise made a positive impact during your move. Your feedback is greatly appreciated!"
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Michael Olkin

July 8, 2025

5  out of  5
rating by Michael Olkin
"Sheri was great in helping me get a last minute policy done for the sale of my home. Highly recommend this office."
We responded:
"Thank you, Michael, for sharing your positive experience. It's wonderful to hear that Sheri was able to assist you. Your recommendation means a lot to us, and we're glad we could support you during the sale of your home. If there's anything else you need, feel free to reach out."
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Alan Hobbs

July 1, 2025

5  out of  5
rating by Alan Hobbs
"They are easy to work with and helpful."
We responded:
"Thank you, Alan, for your kind words and the perfect rating. We're glad to hear that you found our team easy to work with and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Melody McCraney

July 1, 2025

5  out of  5
rating by Melody McCraney
"For over 16 years I've never been disappointed with State Farm. With every move, from one state to another, they have been amazing at helping me with what I need. I just recently moved and Sheri was patient and understanding helping me get my policy switched. Her kindness during my difficult time was unexpected but a relief. The world needs more people like her. Thank you for being a kind and patient person. It means more than you know."
We responded:
"Melody, thank you so much for sharing your experience. It's wonderful to hear that Sheri was able to assist you with your recent move and provide the support you needed. Your kind words about her patience and understanding truly mean a lot. We're grateful for your loyalty over the years and are here to continue providing the service you expect and deserve."
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Robert Hulshof-Schmidt

June 26, 2025

5  out of  5
rating by Robert Hulshof-Schmidt
"Severn and his team helped us untangle a complicated set of policies that had evolved over time. We got great advice, cleaned up our policies, saved some money, and got clear communication. If you want careful, thorough care, handled efficiently, you can't go wrong with this great State Farm office. (They return calls quickly, too!)"
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that we were able to assist you in simplifying your policies and providing clear communication. We're glad you found value in our advice and service. Your feedback is greatly appreciated, and we're here to help whenever you need us!"
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Amy

June 12, 2025

5  out of  5
rating by Amy
"Severn & his team is always so helpful & informative whenever I call in or swing by. Can't recommend then enough."
We responded:
"Thank you, Amy, for sharing your positive experience with us. We're delighted to hear that you find our team helpful and informative. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please feel free to reach out."
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Angela Schwindt

June 11, 2025

5  out of  5
rating by Angela Schwindt
"State Farm is great insurance. Severn provided me with free tickets to a ball game which was very generous!"
We responded:
"Thank you so much for the kind words, Angela. We are always happy to help out State Farm customers and our fellow Agents here in Corvallis whenever we can. Enjoy the game!"
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RossDIYguitarMan

June 10, 2025

5  out of  5
rating by RossDIYguitarMan
"I am very pleased with this State Farm Office. The staff is professional, knowledgeable, and courteous. Since their office is located in my neighborhood it is so easy to stop by to conduct business. Sherry always makes me feel welcome. Even though we are new to State Farm, we already feel like long time customers. Thank you, Severn for being our agent."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that our team has made you feel welcome and that you find our location convenient. Sherry and the rest of the staff strive to provide professional and courteous service, and it's great to know we're meeting your expectations. We're glad to have you as part of our State Farm family and look forward to continuing to serve you."
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Jonathan Katze

June 2, 2025

5  out of  5
rating by Jonathan Katze
"Ive been with the team for over five years, but when Sheri arrived, an atmosphere of empathy, clear effective communication, and professionalism made my experiences brighter and happier. State Farm has also been my personal choice for a decade when it comes to my coverage. If you're a customer here, cheers on yah for treating good people with decency and respect."
We responded:
"It's so nice to hear from you, Jonathan! I'm very happy to hear that we have been helpful and supportive when you need us most. We're also grateful to have such great clients like you! I hope your knee heals quickly...I know the process as I have been through it myself. Patience will prevail. Let us know if we can help in any way."
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Janet B

May 28, 2025

5  out of  5
rating by Janet B
"Sheri and Severn provide excellent service. They respond quickly to inquiries and use their considerable expertise to help with our insurance needs. I highly recommend Sheri and Severn!"
We responded:
"Thank you, Janet, for sharing your experience with our team. It's wonderful to hear that their quick responses and expertise have been so helpful in meeting your insurance needs. Your recommendation means a lot to us, and we're grateful for your support."
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Kayla Weaver

May 28, 2025

5  out of  5
rating by Kayla Weaver
"Sheri Swan and Isaiah are both amazing! I purchased a new car and while setting up auto insurance the call dropped. Sheri was able to do everything for me and emailed me the insurance card while I lost service."
We responded:
"Thank you, Kayla, for sharing your experience. It's wonderful to hear that Sheri and Isaiah were able to assist you so effectively, even when the call dropped. We're glad Sheri could ensure you received your insurance card promptly. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Robin Galloway

May 16, 2025

5  out of  5
rating by Robin Galloway
"We've had farm, home and vehicle coverage through Severn Thomas-State Farm for many years. Their crew has always done an excellent job in keeping our needs met, and working through challenges. We recently added something new and Sheri Swain competently got things done quickly."
We responded:
"Thank you, Robin, for sharing your experience with us. It's wonderful to hear that our team has consistently met your needs over the years. We're glad Sheri was able to assist you efficiently with your recent addition. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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James

May 14, 2025

5  out of  5
rating by James
"When I'm stuck on completing something that State Farm headquarters asks of me, I've gone for help to the Severn Thomas Agency in Philomath (two miles from my home). Yesterday Sheri Swain helped resolve my impasse with reporting my car's mileage for the Safe Driver discount program via a cyber process beyond my skill set. As she is new to the office, she had not dealt with this requirement before. I was pleased that within a few minutes she resolved the issue. I thanked her for her gracious and skillful handling of this matter and went my way home feeling grateful for the resolution."
We responded:
"Thank you, James, for sharing your experience with our agency! It's great to hear that Sheri was able to assist you effectively with the Safe Driver discount program. We're glad she could resolve the issue quickly and appreciate your kind words about her service. Your feedback is valuable to us, and we're pleased to know you left feeling satisfied and grateful!"
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Katherine Sagehorn

May 9, 2025

5  out of  5
rating by Katherine Sagehorn
"Severn and Connan and everyone in this office has been my solid ROCK in all the storms I have navigated in these a last 5 years...I LOVE them!"
We responded:
"Thank you, Katherine, for sharing such a heartfelt review. It's wonderful to hear that Severn, Connan, and the entire team have been able to support you through the years. Your trust and appreciation mean a lot to us, and we're grateful to have been a part of your journey."
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Darrick Earegood

April 9, 2025

5  out of  5
rating by Darrick Earegood
"What a great team! If you are looking for Life insurance, auto insurance or home insurance this is the place to call!"
We responded:
"Thank you for sharing your positive experience with our team! We're glad to hear that you found our services helpful for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
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Barbara Phillips

March 7, 2025

5  out of  5
rating by Barbara Phillips
"Isaiah has been helping us through several issues in tha last few months. It has been my pleasure to work with him. I thought Cat would be hard to replace, when she retired. Mr. Severn my hat is off to you. You did it. Thanks, Jay and Barb Phillips."
We responded:
"Thank you, Jay and Barb, for your kind words and for taking the time to share your experience. It's wonderful to hear that Isaiah has been able to assist you effectively with your needs. We understand how important it is to have someone you can rely on, especially after Cat's retirement. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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William Harley

February 27, 2025

5  out of  5
rating by William Harley
"Isaiah was a terrific help in getting me an auto quote quickly and ensuring I understood each aspect of the coverage and policy. He made a typically painful experience very easy!"
We responded:
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Isaiah was able to assist you efficiently and make the process smooth. We strive to provide clear and helpful service, and it's great to know Isaiah delivered on that promise. Your feedback is greatly appreciated."
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Rebecca Rizzo

February 17, 2025

5  out of  5
rating by Rebecca Rizzo
"Isaiah was very friendly and easy to work with. I enjoyed working with him. :)"
We responded:
"Thank you, Rebecca, for sharing your experience with Isaiah. It's wonderful to hear that you found him friendly and easy to work with. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Pat Becker

February 4, 2025

5  out of  5
rating by Pat Becker
"I m so proud to be a State Farm customer. It's comforting to know that I have people like Isaiah Lawson working hard to help me do online services easier and effectively. Great job Isaiah !!! Thank you 😊 for your patience and support. Have an awesome day."
We responded:
"Thank you for trusting us with your insurance. We look forward to a great relationship!"