Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joseph Edwards

August 31, 2023

5  out of  5 rating by Joseph Edwards
"Excellent customer service, I've always had great experiences working with Severn's team."

Sam Seagren

July 24, 2023

5  out of  5 rating by Sam Seagren
"Everyone here is fantastic. Kind, helpful, responsive."

Heather Norlander

July 10, 2023

5  out of  5 rating by Heather Norlander
"Isaiah was very responsive and thoroughly answered all of my questions! A very pleasant experience!"

Tanya Einhorn

June 14, 2023

5  out of  5 rating by Tanya Einhorn
"I recently switched to State Farm after speaking with Isaiah Lawson. He listened to my sad story about my previous insurance company with patience and empathy and then proceeded to tell me how State Farm is different. He was careful to be accurate and didn't promise things he couldn't, and when I had questions he couldn't answer off the top of his head he researched to find the answers and followed up with me. I feel better knowing I can call and talk to a real, local person instead of chatting with an AI bot on an app. Their pricing was very competitive, and it's amazing that State Farm doesn't discriminate against any dog breeds when it comes to renter's insurance. Things are off to a good start!"

Leilani Waipa

June 12, 2023

5  out of  5 rating by Leilani Waipa
"Isaiah at State Farm in Philomath, is an excellent insurance agent. He explained to us the different options for coverage and what his recommendations would be. That helped us a great deal. He’s very knowledgeable and personable and brings a great energy. I would recommend him any day."

Stevan Mussatti

June 9, 2023

5  out of  5 rating by Stevan Mussatti
"Quick turn around and happily accepted my no appointment impromptu drop in. Isaiah did a great job explaining all my options and coverages- I am glad I switched. Thanks,"

Jennifer Martin

June 9, 2023

5  out of  5 rating by Jennifer Martin
"Isaiah waa very helpful when I called to make needed changes on my insurance and even found an error from october saving me $ so i can hopefully survive and keep as much car insurance as I can."

Myra Paloblanco

May 27, 2023

5  out of  5 rating by Myra Paloblanco
"Isaiah was so knowledgeable and helpful! He helped me figure which policy was best for me and my life. Will definitely be recommending to my friends and family!!"

Maddie G

May 26, 2023

5  out of  5 rating by Maddie G
"They were so helpful and explained what policies would be best for me! I’m pretty new to adulting so it was nice to get all my questions answered and have someone actually take the time to walk me through everything. Thank you Isaiah!"


May 25, 2023

5  out of  5 rating by Corey
"Never dealt with Severn directly but Isaiah at the front desk has always been extremely helpful. Going above and beyond my expectations every time I have needed assistance with anything."

Ruthy Lindvall

May 19, 2023

5  out of  5 rating by Ruthy Lindvall
"My favorite place to get anything insured. Severn & Isaiah are absolutely outstanding when it comes to getting a question answered or saving money on insuring what's important to you. I LOVE the great rates, especially when you bundle different things. And they get back to you right away too. :)"

Isaiah Lawson

May 18, 2023

5  out of  5 rating by Isaiah Lawson
"I bought renters insurance at Severn’s office and saw he was hiring, Great office to work for! Conan and Severn are very knowledgeable and friendly, and have helped me learn how to do this job better than I thought I could. I enjoy my job, enjoy helping people and enjoy working with likeminded people who also strive to help people and provide value to the community"

richard strode

May 12, 2023

5  out of  5 rating by richard strode
"Not only was State Farm the finist insurance, but the cheapest anywhere.I know it was because I checked.They made me feel like family and everyone called everyone by their first name.I'm sad to be leaving them, but I have nothing left to insure.A big "THANK YOU VERY MUCH"😁😁😁..."

Anne Quinn

May 9, 2023

5  out of  5 rating by Anne Quinn
"Isaiah, at the Philomath, OR State Farm Office, was very helpful, professional, patient and kind as we discussed insurance for our home and four vehicles. I had many questions and he answered them all. He had a broad knowledge of State Farm coverages and all the detail that entails. Isaiah produced and/or "massaged" many quotes for me as we continued the process of getting just the right coverage for our family. We had been radically overcharged for both our home and auto insurance by another company. This was after being with them for 12 years and never filing a claim. I was angry and felt like a fool. Isaiah took my venting with a lot of patience and helped me understand that people have to be so cautious and be aware of changing premiums. I was astounded by the difference in our premiums. State Farm saved us so much in premiums for the same and better coverages. I made the right call when I called Isaiah. Thank you Isaiah and thank you State Farm. Anne Q."

Kolonahe Balbas

April 26, 2023

5  out of  5 rating by Kolonahe Balbas
"Isaiah was always helpful with everything that I needed. He always made things clear and explained all the details to me. He was great! I hope I can come back one day!"

Eneida Hallenborg

March 29, 2023

5  out of  5 rating by Eneida Hallenborg
"I have been a long term client of Sate Farm Insurance. Severn Thomas has been my agent. Recently Isaiah Lawson , Customer Service Representative joined the office team. Isaiah has been very responsive and knowledgeable when I have had a need to contact the office."

Alex Tannahill

March 2, 2023

5  out of  5 rating by Alex Tannahill
"Isaiah at Severn Thomas’s State Farm was very helpful with getting me signed up for renters insurance. He was very helpful and polite and had excellent customer service. 10/10 would recommend. This guy knows his stuff."

Mark Grimmer

March 1, 2023

5  out of  5 rating by Mark Grimmer
"I am sad and very happy at the same time. Sad that I moved and will not be able to keep working with Severn, Connan, and Isaiah Happy because… Severn Thomas State Farm is top notch. They are available and always put your needs first. It was an absolute pleasure being able to have them as my agents for all my insurance needs. Thanks Severn, Connan, Isaiah and team for everything. If you get the chance to work with them you will not be disappointed. Thanks again. Mark"

Kayla Pickering

March 1, 2023

5  out of  5 rating by Kayla Pickering
"Great people to work with! Very friendly and helpful! They make sure that their client’s needs are a priority and create a sense of security I have not experienced within any other insurance company before. Five star service all the way around - thanks guys! ⭐️⭐️⭐️⭐️⭐️"

Michelle Garcia

November 9, 2022

5  out of  5 rating by Michelle Garcia
"By far the best location ever. Will forever love going through Severn and his employees."

Curtis Chilcote

October 28, 2022

4  out of  5 rating by Curtis Chilcote
"The people at this State Farm are very friendly and do their best to help you out, and you always get a great deal."

Yay Trebor

August 23, 2022

5  out of  5 rating by Yay Trebor
"Severn Thomas State Farm in Philomath Oregon has always been very helpful to me no matter which kind of insurance I needed it is always the best deal and they are always very quick and efficient with any claims. Also I always get the best prices compared to all the other companies. I have referred friends to them and they have been very happy with the service. Also when I leave a message they always get back to me right away to answer any questions I may have about any auto home or other insurance needs. I always recommend them highly Thanks Jay W."

Peter Richardson

August 22, 2022

5  out of  5 rating by Peter Richardson
"They've been my insurance agent for more than 20 years for a reason! Fantastic service and better rates than other insurers. Conan is a superstar."

Susan Cady

August 17, 2022

5  out of  5 rating by Susan Cady
"I’m a transporter of pets. My tire blew out driving through TX in 100 degree temps. ONE phone call and help was immediately on the way. Because of poor internet connection, their office supplied me with three local tire / tow companies in the area. One call and someone came out immediately. I had to simply upload copies of my receipt, and they did the rest!!! I couldn’t ask for better service. Thanks guys for having my back. It was so appreciated !"

Erin Cavagnaro

July 28, 2022

5  out of  5 rating by Erin Cavagnaro
"Severn is very easy to talk to and makes sure that you understand all the aspects of your insurance. He also makes sure to check for any discounts to help with insurance cost. Would highly recommend!"